TRANSFORM YOUR PROPERTY MANAGEMENT BUSINESS - starting today

Is your property management business built for yesterday's investors?

Discover and implement "Third Wave" secrets to delighting today's evolved property investors, eliminating churn, and unlocking sustainable growth – in just 5 days.

(Even if the "Third Wave" of property management feels overwhelming and you're unsure how to adapt)

By signing up, you’ll receive the full email course from Elite Agent and Ailo, who are jointly delivering this content. Both Elite Agent and Ailo may contact you about this course and related updates. You can opt out at any time — see our Privacy Policy.

"Ben offers some fantastic insights into the industry."
Brad Larsen, Host Property Management Mastermind Podcast

"...what Sam and Mark do ... you're not doing this for any other reason than just provide a docking station for the industry and create a better industry. So people need to know that I've seen it that's why I'm a big supporter of yours"
Matt Lahood, CEO, The Agency

it's time to adapt, evolve and thrive

Welcome to Investor 3.0: Meeting rising property investor expectations in the third wave of property management

This practical, action-focused email course, created by industry leaders Samantha McLean (Co-founder of Elite Agent) and Ben White (former Ray White property management leader, Founder of Ailo, and author), is designed to equip you with the playbook to transform your business.

it's time to adapt, evolve and thrive

What you'll discover inside The Evolved Investor

Over five days, delivered straight to your inbox, you'll uncover the strategies to not just meet – but exceed – the expectations of today's sophisticated property investors.

Proven frameworks to build a future-proof property management business

Here's a glimpse of what you'll learn

Day 1: Understanding today's evolved property investor. Dive deep into the four critical property investor segments and learn how to identify them within your own client base – so you can stop the one-size-fits-all approach that's costing you.
Day 2: Communication expectations in the third wave. Master the art of tailored communication that builds rock-solid trust, reduces misunderstandings, and turns your updates into a strategic advantage.
Day 3: Building a risk-proof service fortress. Discover how to create transparency around risk management that protects property investor value and builds unshakeable confidence in your agency.
Day 4: Team structure for the third wave. Reimagine your team design to not only serve Investor 3.0 clients effectively but also to reduce team burnout and foster a culture of high performance.
Day 5: The service-growth connection. Learn how exceptional, personalised service directly fuels all five channels of your business growth – turning satisfied clients into your most powerful advocates.

PLUS: When you complete all five days of the Investor 3.0 email course, you'll unlock an exclusive bonus lesson AND gain access to the comprehensive Investor 3.0 Implementation Toolkit! This powerful resource is packed with all the guides, planners, checklists, and advanced strategies from the course – your complete playbook for third-wave success.

About the authors

Samantha Mclean

Co-founder of Elite Agent, Australia's leading newsroom and training platform for real estate professionals. With two decades in high-level sales and marketing, Sam brings a sharp focus on what truly drives success in the modern agency.

3 x Mumbrella Business Editor of the Year

15 years of Real Estate Industry Experience

Creator of the award-winning Transform program for real estate agents

Ben White

Founder and CEO of Ailo, a leading PropTech platform. Previously built Ray White's high-growth property management franchise and authored three books on industry transformation.

Ben's insights are reshaping how the industry approaches property investor relationships and business growth.